Custom process
Sales personnel determine the relevant information of the product based on the customer's needs, provide the customer with affordable prices, sign a purchase contract after reaching an agreement between both parties, and pay a 30% deposit for product production. Then, the production arranges the order, goes through a series of processing processes and quality inspections, and after acceptance, it can be packaged and shipped. During transportation, the after-sales specialist tracks and provides feedback on relevant issues. Finally, the product will successfully arrive at the destination within the delivery deadline.
After-Sales
We offer the following post-purchase services:
Most of our toys come with a specific warranty. If you encounter any quality issues within the warranty period, please don't hesitate to get in touch with us. We are committed to providing you with assistance.
If you have any questions or need clarification on how to use our products, feel free to contact us. Our dedicated team is here to address your inquiries.
If the product you receive doesn't meet your expectations, please reach out to us. We will work diligently to provide you with the best possible solution.
PMC formulates a detailed production task list based on weekly plans according to production orders and other special circumstances. Distribute this form to various relevant departments and workshops, and the production workshop will promptly adjust the corresponding production equipment, fixtures, and measuring equipment. If necessary, provide skill training to relevant personnel. The workshop material requisition personnel go to the warehouse or pre process to collect materials that are allowed to be produced, and produce the first product according to the requirements of the production task list.
The inspector strictly inspects and confirms the first product produced, and the workshop can proceed with production based on the confirmed first product. During the production process, employees should strengthen self inspection and QC sampling by comparing the first confirmed piece from time to time. After production, packaging should be carried out according to regulations and batch cards should be added. Analyze the causes of actual problems during the production process, find solutions, and take corresponding corrective and preventive measures.
Here is the way to our factory, that you can use to contact uss.
E-mail: sislandtoys@sisland.com